TELECOM & MOBILITY AUDITS

Why Hire a Consultant to perform a Telecom or Mobility Audit?

A Telecom or Mobility Audit is essential for businesses looking to reduce costs, optimize services, and ensure compliance with contracts and usage policies. While some companies attempt to handle audits internally, hiring an independent consultant brings expertise, objectivity, and a higher likelihood of uncovering hidden savings and inefficiencies. Here’s why bringing in a consultant is a smart investment:

  1. Reduce Costs & Eliminate Billing Errors
    • Identify hidden charges & billing errors – Carrier invoices are notoriously complex, and errors are common. A Nielsen consultant can spot incorrect charges, unused services, and overpayments.
  2. Optimize Telecom & Mobility Services
    • Right-size your plans and eliminate unused lines and devices.
  3. Save Times Time & Resource
    • In-house audits can be time-consuming – Reviewing invoices, contracts, and usage data requires significant effort and expertise.
  4. Independent & Unbiased Advice
    • We do not receive commissions from carriers, ensuring their advice focuses on cost reduction and operational efficiency, not selling more services.
  5. Negotiate Better Contracts & Vendor Terms
    • Ensure competitive pricing – We leverage our industry knowledge to benchmark your costs against similar organizations.
  6. Plan for Future Telecom & Mobility Needs
    • If your business is growing or evolving, we can help develop a strategic roadmap to ensure your telecom and mobility infrastructure scales efficiently.
  7. Identify Opportunities for Automation & Process Improvements
    • Many businesses manually manage telecom expenses, leading to errors and inefficiencies.
    • Our consultants can recommend and implement automation tools (such as iungo™ TEM software) to streamline invoice processing, cost allocation, and reporting.

A Telecom or Mobility Audit by an independent consultant can uncover savings, optimize services, improve security, and enhance vendor contracts—all while saving your team time and effort. Whether you’re experiencing rising costs, inefficient processes, or planning for future telecom needs, an expert audit ensures you’re making data-driven, strategic decisions that benefit your bottom line.

TESTIMONIAL

Working with Nielsen IT has taken the complexity and effort out of dealing with our telecom vendors. Their expertise and experience enabled them to quickly identify substantial savings opportunities so that we have confidence that we are only paying for the services we are using and that our rates are appropriate and competitive. The engagement was very light in terms of our effort, they provided a quality report and effectively answered all our questions. Overall a very positive experience.

Randy Bennett, Mgr. of IT Infrastructure & Operations
City of Burlington

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