LAST OCTOBER Emily spoke at Interactive Intelligence’s Canadian User Conference, at Woodbine Racetrack in Toronto. In the audience was Sarah O’Connor the editor of Contact Management Magazine. She found
Launched in 1999, Nielsen IT Consulting Inc. is an independent consulting firm who has a reputation for helping organizations achieve breakthrough results for their telecommunication investments. Exclusively focused on Contact Centre, Unified Communication, Audits and Telecom Expense Management.
