Canada's Unified Communications & Call Center Consultants

anniversary vector series
2024 Marks our 25th Year in Business!

Our story begins with Emily Nielsen, our founder, who took a bold step by accepting a buy-out offered to 10,000 Bell Canada employees, paving her way to entrepreneurship. In February 1999, she walked out of Bell’s London, Ontario office and into the government building next door, where she registered our business for just $56.

From the start, our vision was clear: to provide independent consulting in telecom and IT. We’ve stayed true to that goal, completing hundreds of assessments, creating strategic plans and RFPs, and guiding clients through procurement processes that make a real impact. We’ve had the privilege of working alongside many procurement managers, witnessing firsthand how smart purchasing decisions improve our clients’ operations.

We owe our success to the trust and support of our clients—thank you for being part of our journey. And a special acknowledgment goes to the exceptional individuals who’ve worked with us over the years; your contributions have been invaluable.

As we’ve evolved, staying relevant has driven us to continually innovate. Over the past five years, we launched iungo™, our proprietary Technology Expense Management (TEM) software, drawing on 25 years of industry expertise. Designed to help clients streamline their telecom and IT services and budgets, iungo™ reflects our unique insights into their operational needs. This year, we’re excited to expand further, working closely with our clients to develop new modules and tools that extend beyond technology management, enhancing general administration and overall business operations.

Our team is excited about the future and the new ways we can serve our clients. Whether you’re a returning client or connecting with us for the first time, we invite you to reach out and explore how we can support your organization in making smarter buying decisions and modernizing your approach to inventory and cost management.

Nielsen IT Consulting Inc.